Effective Date: 30 July 2026

At OZ Peptides ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit OZPeptides.com or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order and purchase history

• Payment information (processed securely by our payment providers)

• IP address and device information

• Browser type and operating system

• Website usage and analytics data

• Customer support enquiries and communications

2. How We Collect Information

We collect information when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Contact our customer support team

• Complete forms on our website

• Participate in promotions or surveys

• Browse our website through cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Communicate about your orders

• Improve our website and services

• Personalise your shopping experience

• Detect and prevent fraud

• Meet our legal and regulatory obligations

• Send promotional emails where you have consented or where otherwise permitted by law

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails.

4. Payment Security

We do not store your complete credit card details on our servers.

Payments are securely processed by trusted third-party payment providers, which may include Visa, Mastercard, American Express, Apple Pay, Google Pay, Afterpay, Klarna and other approved payment gateways. These providers maintain their own privacy and security policies.

5. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Measure website performance

• Analyse visitor behaviour

• Deliver relevant advertising where applicable

You can disable cookies through your browser settings, although some website features may not function correctly.

6. Third-Party Services

We may share information with trusted service providers who assist us in operating our business, including:

• Payment processors

• Shipping and delivery providers

• Email marketing platforms

• Website hosting providers

• Analytics providers

• Fraud prevention services

These providers may only use your information for the services they provide to us.

7. Data Security

We implement reasonable technical and organisational measures to help protect your personal information from unauthorised access, misuse, loss or disclosure.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

To make a request, please contact us using the details below.

9. Overseas Disclosure

Some of our service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with applicable privacy laws.

10. Children's Privacy

Our website is intended for adults aged 18 years and over. We do not knowingly collect personal information from children.

11. Research Use Products

Products offered by OZ Peptides are supplied strictly for laboratory research purposes only. They are not for human consumption, therapeutic use, veterinary use or diagnostic use. This Privacy Policy relates solely to the collection and handling of personal information and does not modify or replace any product disclaimers or terms of sale.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details below.

OZ Peptides
Website: ozzpeptides.com
Email: ozpeptidessales@gmail.com